Terms & Conditions for Volunteers

The donation fee that volunteers pay for our programs is published on our web page, they are valid from 1st December 2016 to 1st December 2017, and replace any previous fee information. The volunteer must also consider the cost of other services that may be requested (accommodation, transfer service, Spanish lessons, etc).

The payment of a donation prior to arrival is always required. This is 50% of the total of the volunteer's program. We strongly suggest you make the payment AFTER reading these terms and conditions.


Total payment of the Program is due upon arrival (if you have arranged accommodation with us) or before starting the program.

Cancellations must be received in writing to the following email:  This email address is being protected from spambots. You need JavaScript enabled to view it. The booking fee (50% of total cost) is not refundable.

Cancellations received 4 weeks before the placement starts: no refund of the advanced deposit fee is given.

Cancellations received less than 2 weeks prior to arrival: a 50% penalty applies to the total cost of the program. No refunds will be issued once the program has started. The money will be donated to the project you had been assigned to.

Cancellation of accommodation received 4 weeks before arrival: 50% penalty applied.

Cancellation of accommodation received less than 2 weeks before arrival: no refunds are issued.

All refunds have an administrative charge of 10% on the amount refunded.

No refunds will be issued once the program has started (from the moment you attend the introductory meeting). The money will be donated to the project you had been assigned to.

No refunds will be issued once you have checked in the Volunteer's House.

Donations are subject to change without warning. Once the deposit is received, the program donation cost is guaranteed and will not change.

We are entitled to refuse your application or cancel your booking at any time in the event that you (1) fail to complete the application process within the applicable timescale or (2) fail, in Pacheco Community Center's reasonable opinion, to demonstrate the necessary attributes either for volunteering generally or for your chosen placement.

Pacheco Community Center can have no responsibility for flights booked by you.

For airport pickups, Pacheco Community Center should receive flight information at least 72h prior to arrival. Volunteers are responsible for providing accurate information.

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Partner Organizations

The Travel Foundation
The international ecotourism society
World Travel Market
Red de Turismo Responsable
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